Wall of Love

The break was something I had looked forward to for a few weeks. I went to the hotel with my daughter and three-year-old granddaughter. The staff welcomed us as soon as we arrived. They explained all the times for the spa and restaurant, then gave us our room number and keys. Soon after getting settled in, we went for a swim and used most of the facilities in the spa. It was so relaxing -something I needed. Later, we went into the restaurant and had a meal in a lovely, relaxing restaurant. Again, the staff were lovely and welcoming. Nothing was too much for them. Overall, the break was a lovely, relaxing time. Thank you ❤️

The break was vital for my mental and physical well-being. I was absolutely exhausted. I stayed at Telford Hotel Golf and Spa. All the staff were very welcoming and helpful. It was only for one night, but I made the most of it, spending most of my time in the spa getting pampered. Afterwards i felt rejuvenated and ready to go back to my caring duties. It showed me how much I do need a break regularly, so thank you very much for giving me this opportunity.

I found the previous 3 weeks very difficult as my mother was in hospital for 8 days, I needed the night away with my daughter as we relaxed in the spa, I had a good night's undisturbed sleep and a lovely big breakfast. It was very relaxing, and I felt recharged.

Being able to spend time with my husband was lovely away from both children. This enabled us to have more sleep as we were not getting up early and caring for them, and not dressing and feeding my 6-year-old son that we care for. We both felt calmer and that we could mentally switch off for an afternoon and evening, enjoying the spa facilities and the restaurant. It was lovely and extremely relaxing. Thank you, and thanks to the hotel, which provided this very inexpensive break for us, where we were well taken care of.

I did not have much energy, and my tank was feeling empty. I needed the break to enable me to care for my partner better. It was wonderful having some me time and being able to sit quietly. I came back home feeling fully refreshed and ready to take on whatever challenges are thrown at me again. Thank you so much, it meant a lot. The hotel staff were all lovely and friendly and made me feel very welcome as I was a bit nervous going alone and them knowing I was on a free break, but I need not have worried. They were all wonderful. It is hard to overestimate how much difference just one day away from home has made for me, and so for my husband, too. Thank you.

We had a lovely time at the hotel, it was beautiful, and we enjoyed having a swim in the pool and using the sauna. What a special treat it was for myself and my cousin who came with me. The hotel itself was beautiful, and we were welcomed so nicely by the reception staff. The room was very clean and well presented, as was the whole of the hotel. It was nice to have breakfast and a real treat for me as I didn’t have to cook. We would happily go to Stratford Manor again.

We embarked on our break with the intention to make full use of the pool, sauna and steam room, but when we arrived, we ordered food to our room and both fell asleep. It was exactly the rest and break we needed. The hotel and our room were lovely, and the food was also amazing. It was exactly the restful break we both needed more than we realised.

Break gave me time to think of things I want to achieve moving forward. I got time to be able to think a just stop for the night on doing things and my head going a 100 miles an hour. I would like to say a thank Crewe Hall where I went as they made my stay welcoming and very helpful. I would recommend this to everyone, the food was all so lovely and the spa area was lovely to just wind down.

Myself and my husband didn’t realise just how much we needed the break until we were there. It gave us time to connect again and relax which we wouldn’t have had otherwise. We had the best time, the hotel was lovey and we wouldn’t be able to afford to go away or prioritise this time together without your help, thank you!

The break has made me realise that the person I care for can be more independent, and I actually can have a longer period of time to just think of myself and look after myself. I really appreciate the hotel for the quality of the place and the friendliness of the staff there. I was able to spend time with my friend, not worrying about the person I look after all the time. I saw more support for the person I care for and me during this break.

This break was truly needed. As a carer to two young people aged 19 and 16, each with their own individual needs, no two days are ever the same. While I dedicate myself fully to supporting them, I also live with my own disabilities and health challenges, which for many years have gone largely unnoticed. I experience chronic pain, high blood pressure, severe headaches, and other ongoing health-related issues. Often, my needs have been overlooked because the focus has understandably been on my children. When I was using a wheelchair, my disability was more visible and therefore more acknowledged. However, since pushing myself to become more mobile and independent, it feels as though my needs no longer matter. I have been left to manage my own care while continuing to care for my children. The ongoing masking, anxieties, stress-related pressures, and additional responsibilities that carers face on top of managing our own health are exhausting. When I was offered the opportunity of a Carefree break, it honestly felt too good to be true. This was my second break since starting with you in 2025, and I genuinely look forward to it each time. One of my biggest struggles while away is ensuring that my children are properly supported. I worry constantly about them. If they feel anxious, their first instinct is to call me for reassurance, as they do not yet feel confident seeking support from others. My greatest fear for the future is how they will cope if I am not around. That is why I am continuously teaching them practical skills and coping mechanisms, so they can gradually build independence and manage unexpected situations. This break also helped me realise just how much my body has been struggling. Although I slept well, I felt like I never wanted to get up. I truly wish we had more days away, even a full week would be a dream. I feel as though I could sleep for that entire week just to restore my energy levels and properly look after myself, which I know I desperately need. Since returning, I received a message from my doctors acknowledging that they now recognise me as a carer and apologising that it has taken so long. They have offered to book me in for a carer’s assessment. After all this time, I am hopeful that my voice will finally be heard and that I can move forward with the right support in place. At this point, I honestly feel like I am hanging on by a thread. Thank you again for this opportunity. I will always be grateful for your services. I actively share this information with other parents in my community, including families connected with Bridge the Gap Ending Digital Poverty CIC, because so many families and carers suffer in silence simply due to not knowing what support is available. I make it a priority to spread awareness so others can access the help they deserve. The hotel team were incredibly friendly and helpful, especially the receptionist when we arrived. Initially, the TV remote was not allowing us to connect our Firestick to watch a movie and relax. She went out of her way to search for another remote, trying several options before finally finding one that worked. Thanks to her persistence, we were able to enjoy a lovely evening watching a movie before heading to bed. I was truly grateful, as I rarely get the time to simply switch off and do something so simple yet meaningful. It really is the small things that matter. The same appreciation goes to the spa area and facilities. The team looked after us very well. The massage we paid for was absolutely lovely. We enjoyed the steam room and had a swim, which meant I was able to get some much-needed exercise, something I hardly ever have time for at home due to constant responsibilities and ongoing demands. The waiters and kitchen staff were also very kind and friendly. We truly loved this hotel. It has been my second stay there, and I keep coming back because of the genuine care and service they provide. They truly deserve recognition for the grace and kindness they showed my mum and me during our two-day break. Thank you very much for everything.

I stayed at the Cheltenham Chase Hotel with my best friend. It was for 1 night, but 2 days were spent well. A time to connect, laugh and enjoy a good night's sleep. I like this hotel as I feel safe there. It's so clean, and breakfast was a real treat. I came home feeling rested and recharged a little. These breaks are a lifeline. X

It was nice to spend time with a friend without having to rush back home. I was able to relax and not worry about caring for my dad all the time. The hotel had great facilities, and the pool was a good size. The spa was a touch of luxury. Lovely room. The views were stunning. It is set in lovely countryside. Breakfast was good. It was excellent.

I haven’t ever had two days away myself. I was so relaxed and felt revitalised and refreshed coming home. I feel like it widened my window of tolerance. I did not feel anxious leaving here. I felt so relaxed, the two nights definitely helped.

I would have never had my break if it weren't for Carefree, it was long overdue and much needed. As a parent who never has a break and never comes out of my comfort zone, it was honestly the best thing I ever done. Thank you, Carefree, it was much appreciated.

The hotel was nice, and the staff were very helpful. I would definitely go back and recommend it to others. It was lovely to have, pardon the pun, a carefree break away with my friend, without having to worry about the needs of another. I really appreciate being given the opportunity to take this break; it means a great deal.

The Cambridge Belfry hotel was amazing in absolutely every way. I booked the break when I was feeling particularly low and struggling with everything in my life. I felt completely drained. We booked 2 nights, so we had a full day away and just relaxed in the hotel all day. I was fairly close to home, so I felt I was close enough, just in case, which really helped me to relax and enjoy my break. I think it is an incredibly generous thing for hotels to do, and the whole process with Carefree is so easy. Thank you all so very much. It's hard to put into words, but it made me feel appreciated and worthwhile and more able to cope.

Very much needed and really appreciated, so easy and relaxed and felt special that it was in recognition of what I/carers do. The hotel was fab, couldn’t fault the staff, food or facilities. Would definitely go again!

My break was important to me, especially because I was able to spend time with my youngest daughter, who is also a young carer. I was so happy to see my daughter have two full nights of uninterrupted sleep. The beds were so comfortable. The hotel manager (possibly the restaurant manager) was so helpful and kind. There was soooooo much choice for breakfast, my daughter and I felt like we could relax and spend quality time together. We were able to play a few quiet games of dominoes in our hotel room. It was quite unusual for us to complete one game without any interruptions from my two sons, who have autism and ADHD.

This break was incredibly important to me because it provided a much-needed escape from a very stressful season at work. It made a huge difference by allowing me to finally disconnect and reset my mental energy; I’ve returned home feeling refreshed and more like myself again. I also want to give a huge thank you to the hotel staff—the service was seamless, and the peaceful environment was exactly what I needed.

It gave my husband time to be together and do what we wanted to, without having to worry about our children's responses to plans & demands on us

It was a completely relaxing break for me. I didn’t feel any pressure or stress while I was away. I’d like to mention to the hotel that I had such a lovely, relaxing stay. The hotel was beautiful, and the staff were so friendly and welcoming. They made me feel special, and nothing was ever too much trouble for them. Thank you so much.

My son has extremely complex health and learning disabilities and also behavioural challenges. I also have my own health conditions. I was feeling very burned out and overwhelmed. Having a little break and some time to relax and do something nice was welcome break and change of scenery. I had a wonderful time and the staff couldn’t be more helpful. This is a wonderful service and invaluable for sure. Thank you so very much!

The break was amazing and I was so looking forward to it ..my mum stayed at my house with my son so I felt ok about leaving for the evening The hotel was amazing the staff were so polite and the room was lovely ..the spa was just what I needed and so relaxing and lots of lovely quiet places to read and chill and nice to spend time with my friend and she enjoyed the spa too The breakfast was lovely and nice to feel looked after for a change

My break was important to me because it gave me the chance to truly switch off and recharge. Stepping away from everyday routines and responsibilities allowed me to relax, clear my mind, and focus on enjoying the moment. The time away made a real difference to my wellbeing — I returned feeling refreshed, more positive, and with a renewed sense of balance. I’d also like to thank the hotel for making the experience so enjoyable. The atmosphere was welcoming and relaxing, the room was comfortable, and the staff were friendly and attentive throughout my stay. Everything contributed to a carefree and memorable break, and I would happily return in the future.

I had been feeling really low, and my break away gave me time out to be me and not just a carer. It was pure relaxation and gave me a real sense of wellbeing, as well as the confidence to have more “me time” in the future. It truly was a blessing. The hotel was absolutely beautiful, and the spa and food were exceptional. I would love to visit again. Thank you so much, Carefree

This was the best hotel I've ever visited. I didn't even make it to the spa to be honest, but I brought my laptop and was able to catch up on all the admin, appointments and paperwork that have been piling up and I never seem to be able to find time to do in a relaxing place. Not having to worry about meals and simply just going down to the restaurant was a God send, and the food was incredible, even as a gluten free customer! I can't thank you enough for this break. It's really helped me catch up on all the things I was failing in, and feels like a fresh start that I needed desperately in communications with paediatricians, schools, hospital consultants, DWP, dental access service, banks, energy providers, etc...

It gave me and my husband quality time together without having to worry about our caring responsibilities. It gives carers the opportunity to recharge and be themselves rather than just be someone's carer. The hotel was amazing with great facilities, and we are more than happy to recommend it to friends and family.

I will be leaving a review on TripAdvisor - the break was great, hotel staff, food and facilities were wonderful. I felt seen and heard for one night. Thank you. Big thanks to Trish in the health suite - outstanding customer service!

I booked a Carefree break for myself and one of my children. Lots of my time is taken up caring for my other son, that I feel my youngest often misses out. The Carefree break was an opportunity to take my son away for some one-on-one time and fun together. We had an amazing time at the hotel, all the staff were super friendly :) Our highlight was the super relaxing swimming pool, with jacuzzi and sauna room...super relaxing. The food at the hotel was also delicious. We also got a free upgrade to a lovely, huge king room, which was a really lovely gesture ;)

We are going through a difficult time and struggling to get the support that we need. This break gave us some much-needed time to switch off. We have some financial difficulties to face, and knowing this break was funded took a weight off our shoulders. We'd like to thank the hotel for making us feel so welcome and looking after us so well. A huge thank you to all who made this break possible.

When you care for a family member, even if (like me) you think you are coping and the stress levels are manageable and your own mental health is ok, it is not. Opportunities for breaks like these help the carer see and feel that they actually may be at breaking point, and they need to look after themselves mentally and physically a lot more to enable them to continue to look after their loved one. This opportunity, for some, might be the break from the relentless need to care for another human being to ensure their comfort and safety. This is no mean feat, and Carefree offers carers a lifeline in opportunities like this. I hope more and more hotels and resorts link and connect with Carefree, as I feel this is a vital intervention opportunity that Carefree provides us carers.

We stayed at the Forest Pines Spa and Golf. The staff were so friendly and helpful. The break gave my partner and me the opportunity to relax and not worry so much, and have some quality time together. The hotel was warm, friendly and accommodating and had the nice touch of the spa, which we were able to use. The food was delicious, and one of the ladies in the restaurant catered to all our needs and was friendly asked us how our day was and gave us some advice on walking and running routes. We had such an amazing break and would like to say thank you to Carefree and to Forest Pines for such a lovely break away. We enjoyed it so much and it helped with our caring responsibilities once home. The relationship between my daughter that I care for, was more relaxed on our return. And my mother who we assist was pleased that we had got away, and it helped with the difficult period that the family is having due to various diagnoses.

We haven't had a two-night break since our son was born disabled early in 2021. To both be able to have 2 full nights' sleep is something that hasn't happened since discovering we were expecting. The hotel staff were all wonderful, and we were able to spend the money we would have needed on a hotel on relaxing treatments and a meal together. I honestly can't thank everyone enough, and we hope to be able to stay again in the future

Thank you, it was the first time in 20 yrs that me and my husband went out to play together, and did things to just please us. The hotel was fabulous and did not give us a diluted experience; we were made to feel valued and welcome.

I was able to just lie by the swimming pool and read my book. I had time with my husband to relax and enjoy each other's company.

It was much needed to clear our heads and send time as a couple together just in our own with the children and regular life. We left refreshed ready to face the week and real life. The hotel was beautiful and staff lovely, we wouldn’t normally be able to afford to book a night away and definitely not somewhere like that, it was a brilliant mini holiday, thank you.

I had not had a night away in so long. Things get me down, and I just didn’t feel valued. This has really boosted my mood and made me feel seen. The hotel was so easy breezy. Check-in was really simple, and the facilities were fantastic! The food was delicious, and the room was very clean and comfortable. I took a friend who also has a lot of responsibilities, and she benefited too, which was greatly appreciated. Thank you all so much!!

I always feel tense at home. I have jobs to do, or my son needs something, or I might be on edge because I need to co-regulate to help him access day-to-day activities. As soon as I entered the hotel, a sense of calm washed over me. I had no one to answer to, no immediate things that had to be done. It was like a big weight being lifted. I got 9 hours of sleep each night! I swam, walked and hit some balls on the driving range, which was fun. It really felt like time for me. I feel rested and as though I have been thoroughly spoilt and now know I need to do this sort of thing more often. Even if just for a few hours. Feedback for the Hotel: Thank you so much for a lovely stay. The room was so comfortable and peaceful. You have the most wonderful, welcoming staff who accommodated our every need. Big shout-out to Vics, who helped us with our awkward dietary requirements at dinner!

Thank you for the opportunity to share feedback on my recent break. The break was extremely important to me as a carer, as it provided a rare opportunity to step away from the daily responsibilities and pressures of my caring role. Having dedicated time to rest and recharge allowed me to focus on my own wellbeing, something that is often difficult to prioritise. The experience made a meaningful difference both physically and emotionally. I returned feeling refreshed, less stressed, and better able to cope with my caring responsibilities. The time away helped me regain perspective and energy, which has had a positive impact on my overall resilience and mental health. I would also like to extend my sincere thanks to the hotel. The staff were welcoming, accommodating, and understanding, which made the stay comfortable and relaxing. The quality of the accommodation and the peaceful environment contributed greatly to the positive experience. I am very grateful for this opportunity and for the support provided to carers through this programme. Thank you very much.

Interestingly, for me, there was such a noticeable improvement in my sleep in the hotel, which happened the last time I took a break. I’ve realised I need a new mattress, and this may improve long-term insomnia that has been ruining my life. I cannot afford to go away without the charity of others. It felt wonderful to have such a luxurious hotel to stay in, and I appreciated the yummy food at breakfast. I tasted the best pastries I’ve ever had, and it got me back in the gym, and I have started using the gym at home again after losing the habit. It was great spending quality time with my friend, as friends often take a back seat in my busy life.

My sister and I don't get any time together due to our caring roles and our own hectic lives and health struggles. Going away together built our connection and gave us a chance to breathe.

It was an exceptionally well-timed break. I care for my son, who is 19 and has autism. In the past 3 years, my mum/dad, sister and our 2 family dogs have passed away. I felt completely bereaved and inconsolable for the last year. I have been seeking help from friends, courses, etc. The carers society is amazing, and I’m well known as I nursed my late partner till he passed 17 years ago. I’ve been a lone parent, and it’s had its challenges. At the ripe old age of 60, I started a new chapter. I started back at work and completed my Angelic Reiki course in late December. Crewe Hall is stunning. My friend joined me, and I have a friend from Crewe who met us for dinner the first night. The place/facilities are amazing. The staff, food and company were phenomenal. I felt relaxed for the first time in ages. Without these breaks, life has been hard, but I feel so blessed to have access to such resources. I came home to find my son has completed his Internship. It’s been the start to a new year that I’ll never forget. Thank you from the bottom of my heart.

It was perfect from start to finish. Booking was easy. There were no issues travelling to the hotel. Reception staff - Emma, was warm and welcoming. The room was lovely. Breakfast on both mornings was delicious. Every staff member was friendly and helpful. I was very well looked after by everyone. It was such a joyous break. The bar/restaurant food was amazing. The service was excellent. I had such a lovely time and am so grateful for it.

My break was important because I needed time to be just ME, not to have to think/worry about others. Because I just had a chilled time out, I feel more refreshed and ready to undertake my caring role. I would like to thank the hotel, we were in a superior twin room, which was amazing and made such a big difference. The breakfast which is included in the stay has such a good variety of different food options to cater for all tastes and is really good quality.

I was really struggling mentally. Im exhausted most days. I was able to relax and not worry. I put my own needs first and I am forever grateful to Carefree. You really make a difference, thank you. The hotel and especially the staff, and I mean every staff member went above and beyond to make my stay fantastic. These carer breaks are probably the best therapy and appreciation we receive. Thank you x

We had a full on Christmas as a family which on the whole was lovely, but it was nice to have a couple of nights away with my wife, just to two of us. These nights away are so important to us both.

I loved the freedom of getting away and being able to do what I wanted, when I wanted, rather than having to attend to my children’s needs and plan around their routine. I didn’t have to search for somewhere to eat with specific options and could walk as much as I wanted. The hotel was welcoming and clean, and the breakfast was great!

It was so lovely to spend some quality time with my partner and feel that I could totally relax. The hotel was not very far away, as Mum wasn’t in respite when it was booked, but that didn’t matter at all. We had the opportunity to go out, which we haven’t been able to do for a long time. The hotel was lovely, and the staff were very helpful. Unfortunately, we were called back at midnight on the second night, as Mum was taken ill, but even though we only had one full night away, it was definitely worth it. Thank you for making this opportunity possible for us. It helps to know that someone sees me.

I suffer from ADHD myself, as well as caring for my two children under 18, both of whom have additional needs. The break gave me time to let my brain relax from my ADHD and actually feel like I am a person in my own right, who needs some time for myself. This was the first time I have been away without my children since they were born, as none of my family or my children’s dad are involved in their lives.

The overnight experience was totally relaxing. We stayed nearly 24 hours in the hotel, used the gym and swimming pool, and enjoyed lunch and a lovely evening meal with wine. The food was delicious. It was so nice not to be thinking about meals, washing, cleaning, cooking, and shopping for my parents — just to focus on myself and what I wanted to do was lovely and very much needed. The hotel and staff were very nice, and the bedrooms were a good size. I would highly recommend The Belfry at Camborne, Cambridge. Thank you, Carefree, for helping me feel better and recharge my batteries.

I find New Year a little depressing as a carer, as there are no changes — and that’s why a January break is so important for me. It makes a huge difference and has become a short time that is just for me. It helps me begin again and feel that I can face the year ahead. I would like to thank the hotel and the staff for making me feel so welcome and treating me so kindly, providing a wonderful break that gives me the strength to carry on.

A huge thank you. This break was so needed. I was poorly with a bad cold, cough, headache etc So it was really good to be able to relax and focus on me... The staff at the hotel were great, and the facilities amazing. It warms my heart to know that the sacrifices and heartbreak experienced by us unpaid carers is acknowledged by some .

This break was important to me because I take two nights away every December with Carefree. I don’t live with my partner, so it’s a great opportunity to spend quality time together without me being needed or feeling distracted. I love losing sense of time and not needing to be on high alert for medications due, symptoms arising and preparing food. Thank you to our hotel for being so welcoming and allowing us to get away for a few nights.

The break away with my partner meant a lot. We haven't been able to sleep in the same bed for over a year due to daughter's care needs. It allowed us the chance to spend some quality time together. The hotel was clean and welcoming. We enjoyed the breakfast too. Thank you!

This is one of the only times in the last 17 years that me and my husband have been able to go away together. We are very close but caring places a huge strain on our relationship and we desperately need an occasional break to just be able to be a normal couple, in love and spending time together without all the normal logistical nightmare. Thank you.

This break allowed me to spend some time with my mum which is difficult due to my caring responsibilities. We felt totally spoilt . The hotel and facilities and staff were all amazing and I came back feel refreshed and ready to go again . Thank you SO much .

It is a real treat to be able to get away and do something for myself where I do not have to think about anything else. I know my son is safe when left with a family member so I can really relax and switch off. The hotel was lovely. It was clean and well organised. The staff were very friendly and helpful. The room was lovely, a big and comfortable bed. The bathroom was lovely too. It really was just perfect and gave me time to relax and have a proper break. Thank you very much for this opportunity.

Thank you Forest Pines Hotel for hosting the opportunity for me to take some time out! My break was important for me because I needed to be alone. It gave me the opportunity to switch off and leave all my problems behind for a short while. I slept soundly on a bed on my terms. I wasn't on call. The breakfast was amazing. Someone else cooking for me. Hot shower. Use of a gym. It made a difference because I had the free choice to be myself and chill. Take it easy. I was relaxed. No pressures. No judgement or authority.

It once again came at the right time, somehow! I care for my 91-year-old father, who has Alzheimer’s, but at the beginning of December, my husband had a stroke and was in hospital for five days. The impact of caring for both of them was much greater than I expected, both physically and emotionally. The break away was very relaxing. We ate meals at the hotel — the food was lovely, and the staff were friendly and helpful. The spa area was fabulous. I didn’t want to travel too far in case I needed to come back in an emergency. Perfect — thank you so much.

This break was so important to my husband and me, as it gave us time to do nothing! Yep, you read that right — we did absolutely nothing. We went on a lovely winter walk, which lasted about 10 minutes, with the gale-force winds bringing us back quickly. We then bathed in PEACE, jumped into our PJs, and basically stayed in our room all cosy, doing nothing but reading a good book or watching a great film. Thank you — it truly was a carefree weekend away.

I had never been away just before Christmas before, and I felt excited that I could relax before the “big day.” I had a lot more patience and enjoyed the Christmas break enormously. It was so lovely to recharge my batteries and be ready for family visiting.

It gave us a chance to relax and recover at the end of a tiring year. We spent uninterrupted time together, sightseeing, relaxing, and watching films without worrying about all the things we should be doing instead. The staff at the hotel were very friendly and helpful, and we really enjoyed the breakfasts.

Being able to access this break gave me the opportunity to get a break I couldn’t normally afford, but this made it possible. Thank you very much for this service — it really does help. To be able to be me, even if just for a few days, really helped me relax and have a rest from always having to do something. It’s hard to keep going when it’s constant, and having a break was great for both me and the person I care for. This is fantastic — thank you so much.

It was a big step for me to take since becoming a carer, and this opportunity through Carefree helped give me a break and time to catch up with friends. It gave me something to look forward to and a much-needed respite. The hotel was amazing in every way — very accommodating, the breakfast was a lovely treat, and I had a proper, good night’s sleep. This stay has helped make me more confident in taking time off and highlighted how important it is for my mental and physical wellbeing.

It gave me a chance to spend some time with my adult daughter. My eldest son, who passed away, is buried in our old hometown. His birthday is the week before Christmas, and due to my caring responsibilities, I have not been able to visit and take flowers for a long time. The ability to have a night away through Carefree meant that my daughter and I could go up, take birthday and Christmas flowers, and have some time together too. Thank you.

I had recently experienced a devastating bereavement, and with the run-up to Christmas, I was feeling incredibly overwhelmed, so this break couldn't have come at a better time. I felt refreshed and able to give myself some time to reflect and do nothing with no demands! The hotel facilities and staff are great. They treated me so well. I'm very grateful.

It was lovely to get an unbroken night’s sleep. I holed up in my room for the most part — managed to do a face mask and little pampering activities that I never get to do at home. I had a swim and a sauna and felt so rejuvenated and relaxed afterwards. The hotel was lovely, the staff were so friendly, and although I was too tired and under-confident to explore the facilities much, it really was a beautiful hotel. I have recommended it to friends and would pay to go there again in full in the future, now that I know it is there.

I am so grateful to Carefree for organising these breaks. Having been a carer for 5 years, my finances have become quite stretched, so being able to be pampered in such a lovely hotel is such a treat. My first priority is being able to swim and exercise, and the hotel pool and gym were first class. Secondly there was plenty of space around the hotel for sitting quietly and recharging. There were places nearby to go for lovely walks in nature too. I can't thank the hotel staff at the Oxford Belfry enough for making my companion and I feel really special - we even got an upgrade to a larger room which was amazing!

It was great to take my daughter away and spend some time together without having to care for my son. Her being the centre of attention is a real rarity, so this is special. The hotel was lovely. The room was amazing and quiet. The hotel staff were great.

This break could not have come at a better time. I had a really difficult time with my cared-for person the night before and was at my wits’ end. That one night away made the world of difference. Not only was I rested when I returned, but my daughter missed me so much and has been an angel since. Thank you so much, Carefree.

This was my second Carefree break. I am very grateful. I felt valued as a carer — it was just what I needed. The hotel was lovely, and all staff were helpful. My room had a bath… because of my son’s needs we have a wet room, so having a bath was such a treat. Thank you.

It was wonderful to be able to take a night out for just me and my partner, we both care for my son and it was lovely to have some time together and to be able to re connect for a little while. The run up to Christmas is always difficult for my son with all the changes that happen, so a night to concentrate on us was invaluable. Thank you to Carefree and to the Norton Park Hotel for a lovely break away.

This amazing break enabled us, as parent carers, to have 2 days away just before the Christmas rush! It was lovely to have time to go for a walk in the beautiful Cotswolds, relax in coffee shops and lovely restaurants in December with all of the Christmas feel. It was brilliant to have time to ourselves and not need to think about our next caring responsibilities. Many thanks to our hotel provider and to Carefree for making this all possible! 😊

This was a godsend to me, I am reaching a crunch point with my husband who has Altzheimers and the toll it has taken on me in the last 6 months (8 years) has been massive. Thank you so much for allowing us to do this. Hampshire Court Hotel was lovely, I have been there 3 times via you now with them and it just works so well for me and getting 2 nights is BRILLIANT, as it allows you to get there, unwind a little and then have the extra night. I did make a point of thanking them when I left but please do let them know how much I appreciated it. The peace was just what I needed and having that wonderful breakfast was amazing. I was also ill while I was there, with flu, so being able to just stay in bed and relax while not having to care for my husband was so much appreciated. THANK YOU.

I have finally felt confident to be in a new relationship, and it has been tough on my new partner to build a relationship with my son because of his needs, but he has put in a lot of effort and deserved the break as much as I did. It brought us closer together too. The hotel was friendly and welcoming, the rooms were clean, and the restaurant was lovely — would highly recommend.

Things had really been mounting up and I felt I was drowning a little. The break gave me a chance to reset. I now feel much more refreshed and able to cope. The hotel and staff were lovely.

It was lovely to go away on a break that I didn’t have to sort out — to wander around and not have to worry about time, and to be able to go in and out of buildings without looking for the easiest way. The hotel was comfy, and the receptionist and breakfast staff were very friendly, kind, and helpful. Thank you all.

It was so lovely to have 2 nights at Slaley Hall, made possible by Carefree. It was lovely and relaxing and I was able to switch off for a couple of days. I would never have been able to stay somewhere like that without this opportunity. I have a lovely friend who lives an hour away from the hotel so I was able to meet up with her, which was lovely to be able to do, knowing my parents were being cared for. Thank you so much Carefree 💓

Thank you to Carefree and to our hotel for their generosity and kindness in enabling my husband and I to go away. We have been caring for our son for 32 years and have so appreciated our yearly breaks in a hotel where we are looked after so well. Without Carefree we would not book into a hotel for ourselves. It's such a treat, and we so appreciate looking forward to these breaks. Thank you so much.

It was a lovely room and hotel, friendly staff and service ☺️ it was nice to get away from responsibilities for a couple of days

I can't remember having this much time talking to and enjoying the company of my husband for a long time. We both said we couldn’t believe how much better we felt after taking our break. We did have to leave early to come home as our daughter was struggling, but we expected that as she hasn’t been away from both of us since she was a baby. We loved the hotel and just can’t believe we managed to get away! Thank you so much.

It was refreshing to be away in a different area, seeing different scenery, speaking to new people, whilst being given the opportunity to have a break from my daily caregiving role. I was able to rest my mind, body and soul and recharge my batteries. It was a good time to reflect on my busy and structured life, and this break made me realise just how much work I actually do daily, come rain or shine - which explains the feeling of experiencing 'Parental Burnout!' Therefore, since returning home, I am trying to implement and delegate tasks to other members of the household for extra support, as it takes a village! The staff at the hotel were very hospitable, accommodating, professional and friendly (as well as the hotel users). I felt inclusive in every area of the hotel. The hotel itself and the room we stayed in were very clean, and the food and soft drinks were gorgeous! I give my experience a 10/10! Thank you so much to Carefree and their partnering hotels for allowing carers to get a well-deserved break! 👏

I felt exhausted and drained especially in the build up to Christmas. The break allowed me to take time out overnight to just relax and recharge.

The simple luxury of an uninterrupted night's sleep, and the freedom and peace to read, explore, and eat on my own timetable, was such a treat. The break helped me reconnect with ways I can make my everyday life include things that bring me some joy.

It was lovely to have a break away from caring for a night. I came home feeling much more relaxed. The hotel was beautiful and I will definitely stay there again.

Caring for my husband is a full-time job and quite tiring. The break took away some of the stress. The main difference for me was being able to enjoy uninterrupted sleep. The hotel was lovely and the staff very helpful. So overall the break was successful and I found it beneficial. Thank you.

It was the first time my husband and I were able to get away without it being about work, or a special occasion. We chose Norton Park Hotel as there was a spa on site, and Winchester Christmas market close by. The first day there we were able to see some friends who we haven’t seen in over 5 years. We enjoyed a meal out, and experienced what Winchester had to offer. The second day we stayed at the hotel the whole day. We had one of the best and longest nights sleep in a long time. We spent to day at the spa, and then relaxing in our room, having a nap and reading a book, before we booked a delicious dinner at the restaurant. A massive Thank you to Norton Park Hotel. It was a wonderful stay, the facilities and staff were incredible. And a massive Thank you to Carefree for giving us the most special few days away - to be together and finally relax, knowing our son was taken care of!

I absolutely loved my 2 nights away. I don't remember being able to sit in a hotel room on my own & feel able to do nothing! I'm so used to working around my cared for person. A really old friend joined me for the 2nd night which was fabulous as we never really see each other. A huge thank you to Chesford Grange hotel. The staff were super friendly and helpful. Breakfast was amazing. Had a lovely big clean room. Fab swimming pool/steam room. So many places to sit & chill - & all very festive 😊 I actually felt able to relax for the first time in a very long time!! Would highly recommend to others & hopefully I'll have an opportunity to return one day 🤩 ...& a massive thank you to Carefree for making it possible. It's hugely appreciated 😊

The break was fantastic. It gave me a chance to breathe and relax. It is very tiring caring for someone, and particularly at Christmas time when there are so many other demands on your time. It gave me the opportunity to discuss some of my concerns with my sister-in-law, who went with me. I love swimming and know it is so good for both my physical and mental health, but I never seem to find the time to go when I am at home, so staying at a hotel with a pool is wonderful. I wish I could go for a swim every day. I cannot express how it feels to be acknowledged by the charity and by your partner hotels - it means so much to me. As an unpaid carer, I feel overlooked and exploited. I have suffered with depression and poor mental health all my life, and I could not continue my caring role without these breaks. Please pass on my thanks to Q Hotels and all the staff at Chesford Grange. I have never stayed in such a friendly hotel. All the staff were very welcoming and did everything they could to help. The food was delicious. I would definitely recommend the hotel and consider returning.

The break came at a really critical time when I was exhausted both physically and mentally and emotionally and it was especially good to get some time away with my husband as our relationship comes under strain due to our caring roles.

The break was important because it enabled me to engage beyond the person I care for. I had conversations with two ladies I befriended. It was SUCH a long time since this had happened. The break enabled me to experience a world beyond my reclusive experience.

The anticipation of the break was what kept me going these past few weeks. In times where Care Act assessments and carer rights barely exist, it means such a lot to me that I can get a break. My daughter has complex mental health needs, and as her full-time carer, I was exhausted. I finally got 2 proper nights’ sleep and was able to go Christmas shopping, even buy myself some posh shampoo! I was greeted by a very lovely hotel receptionist and was given a spacious room. The breakfasts were such a treat. Thank you.

I feel it’s important to get time out for yourself once in a while. My husband and I really enjoyed our time away, and we feel refreshed. The hotel was beautiful, and the food was great. Thank you x

I’m so glad you sent this survey, as I wanted to be able to say thank you to Carefree properly. This is the first break I have taken via Carefree, and I wanted to highlight what a brilliant organisation this is. To be able to take a couple of days away during what is already a stressful period has been invaluable. I’m now feeling super relaxed and ready for wherever lies ahead this Christmas. I am very grateful Carefree exists and keep up the good work!!

Without Carefree, I wouldn't have been able to take this break. The hotel was beautiful, the staff were so wonderful and helpful throughout our stay, and the food was incredible. It was so nice to have a rest, and I feel a lot more refreshed to finally have a break. I can't thank Carefree and the hotel enough, because it’s just what we really needed. It’s had a really big positive impact on me and my health to have a rest and a break, ready to go back to life after our stay. Everything was just perfect. Thank you so much. Carefree made it so easy to book. Thank you.

It was lovely to have a change of scene. The hotel was a treat we wouldn’t have had without Carefree. I went with my partner who lives in Herne Bay. It’s rare that we are able to spend time alone, so it made for a nice evening. We had dinner in the restaurant — it was his birthday, so we were able to celebrate together. Thank you very much.

It was amazing to have a little bit of time fully carved out for myself, as this never happens due to various reasons. To have the opportunity to just be myself and enjoy the peace of a new area I haven't been to before was incredible.

I had been feeling very burnt out in my carer role and in life in general. I am currently signed off work, as I am not coping well with chronic pain, fatigue, and mental health. This has impacted my family financially, and for this reason I wouldn't have been in a position to take a break this year — but it was necessary. I am very grateful to Carefree, Halton Carers Centre, and also the staff at Crewe Hall. The hotel is absolutely stunning, and I had the best night’s sleep due to the bed being so comfy! I came back feeling refreshed. Thank you!

I almost didn’t go on the day of the booking because it seemed too much effort to pack and drive. When I got there they upgraded my room and I cried tears of gratitude and relief when I got in the room! I did not realise how much I needed a break.

It was great to have a night away with no caring responsibilities and time for myself. The Oulton Hall Hotel near Leeds was excellent, very welcoming, food was good, room was great. Had a massage which made me feel so much better. Would definitely recommend.

It was so lovely to have some time to myself in a really nice environment. I could just be me, without having to worry about anyone else for a bit, and I loved being able to use the pool! Having a nice breakfast in the morning was great too!

Life with my son is full on. He has a huge amount of energy, and it is not always easy to keep up. He is very attached to both me and his dad and gets anxious if I’m not there for bedtime, especially if I’m not going to be there overnight, so taking an overnight break for me is a rare occurrence and a much-anticipated and appreciated opportunity. I chose the Dunston Hall Hotel for my second Carefree break, as I enjoyed it so much the first time. It is a special place with lovely staff, and I’m so grateful that they take part in this wonderful initiative. The chance to recharge my batteries and have some time to myself so I can give my best self to my son is invaluable. My deepest thanks go to both Carefree and Dunston Hall Hotel.

Thank you so much for the amazing break! I feel like a different person as a result - myself again! Thanks so much!

With three children including one who has significant disabilities, I get very little good quality sleep. The room was so comfortable and peaceful, and I woke up naturally for the first time in ages. Patricija was really welcoming and it was lovely to have a swim too, for the first time in a long time.

Having time away with my spouse away from the constant stress of everyday life was a real treat. It helped us both really relax and conect with each other. The hotel and spa were an absolute pleasure and the food was amazing

These Carefree breaks make a massive difference. Sleep is very up and down because of my son’s needs, so having a quiet night’s sleep and being able to prioritise myself in peace and quiet—rather than constantly dealing with someone else’s needs—reduced my stress, calmed my nervous system, and gave me the boost I needed to come home and do it all again. The Nottingham Belfry Hotel was a really lovely place to stay, the staff were all lovely, and it was so nice to have access to the swimming pool as well. Thank you for supporting Carefree — it really does make a difference to us.

We had a most lovely relaxing time away with a dear friend I don't get to spend much time with. The hotel was beautiful. The staff were so friendly and helpful. We enjoyed a swim, and had prebooked a treatment followed by a delicious lunch and a glass of prosecco. We snuggled up in our pyjamas for the rest of the evening catching up on life. It was wonderful. Thanks for the experience. It was much needed and very much appreciated.

It was lovely to actually have a nights sleep, not to worry all night long. The break was important because it recharged my batteries something that hasn’t been done for a very long time. Really grateful that the hotel made this possible or me .

This break enabled my husband and I to reconnect again as a couple, even if just for a day and put being carers and parents on the back burner. It was greatly appreciated, thank you.

Thank you so much for such a special time away. The hotel and swimming pool and facilities were to a very high standard. I felt so relaxed being there. It was a wonderful break from being a carer and I feel very blessed to have had that time away. Thank you again.

The hotel was outstanding! I couldn’t have been happier with our stay. We got a completely unexpected upgrade and was overwhelmed by how kind and friendly everyone was. Would happily stay with them again. The food was out of this world too and I’m still thinking about the pork belly now!

Thank you to Carefree for the break. Caring and the advocacy needed is exhausting and all encompassing. I often feel drained by how much there is to do, and there is no end in sight. Having the break meant I did something for myself, without the care considerations. It allowed me to recharge, outside of my caring role, although I did hurry back. When I returned I felt more focused on what needs to be done, and able to provide better support to the person I care for. I’m very grateful to the hotel - the facilities, breakfast and staff are wonderful. It was much appreciated. Thank you!

The Hotel was gorgeous, both Reception staff who checked me in & out were very friendly, made me feel welcome and explained everything I needed to know. The room was lovely, very spacious and just perfect to allow me a relaxing time away on my own. I can't thank the Westerwood Hotel and Carefree enough for this short break.

When caring for someone full time it can be very difficult to find time for yourself, this break really let me do that and it made a big difference. It felt like I was more in control of my own self and could focus on my own feelings. A big contribution was the hotel itself, being in such a wonderful setting you could really feel like your were escaping the pressure of daily life. Big thanks to Slaley Hall and all the staff

I had amazing time , so grateful to Carefree Team and all the staff at the Ashford International Hotel and Spa, they were welcoming. Provided excellent customer service. It was a lovely clean hotel . I sat in spa area from 4pm til 7pm using swimming pool , steam and sauna. My room was very nice and clean and our breakfast was included , I feel like my head rested and I felt like me again. I was to read and I haven’t picked up a book in years. I bought my sister along too as she going through lots too and for company. Thank you.

Love the Q Hotel group. This was our first time at Belton woods. Absolutely brilliant. All Q hotels are lovely, but here the staff were exceptional. Jodie in the restaurant and Lily at reception made us feel welcome and individually cared for, so special. Thank you for your part in getting us this break

We had an amazing break. Fabulous hotel. I had a swim, steam room and sauna. We went for a walk. I read and did some crochet. We felt like people again, not mum, dad, daughter or carer. Just a couple, doing... well, whatever we wanted. Eating chocolate at midnight. It was exactly what we needed. Thank you so much

It felt special to get away from everything with my husband without a big financial cost that would have added to our stress. It felt like a gift and I was very grateful, like it was a recognition of my caring role. We felt well looked after and came away more refreshed and more connected to each other

It was well needed break so I can recharge and take time to look after myself once while. The hotel was amazing and the environment is welcoming and friendly and there was few things to do for relaxation, which I enjoyed very much . Thank you for this wonderful opportunity to support career like me. Looking forwards for more break like this next year. Thank you again.