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Wall of Love

Read heartfelt stories from unpaid carers who found comfort and support during their stays at Axiom Hospitality properties.

Laura avatar
Laura
A fantastic break which left me feeling refreshed. I have stayed at The Elevetham before with Carefree, and they are wonderful. It’s somewhere I could never dream of staying without this valuable service. The staff are always so welcoming and attentive. This service is so vital to me to reset after burnout.
Mar 6, 2026
Rebecca avatar
Rebecca
It was such a help and came at exactly the right time. I have two adult children with special needs and had become very run down and unwell, especially over the last couple of weeks. Being able to rest, sleep, and not talk to anyone for 24 hours was a huge help. It was also wonderful to have a complete change of scene — to read books, go for walks, and browse a few shops in a village — things I can’t normally do. I had such a sense of freedom. The night before I left, things had escalated late into the night with my son — tears, anger, vomiting — it couldn’t have been more difficult. I then found myself at a hotel with beautiful grounds, staff who could not have been more helpful, and delicious food. I felt so cared for, and it gave me such a deep sense of peace. I think it is incredibly kind of hotel managers to do this for carers. I could not have afforded or justified taking a break like this otherwise, and it has left me in a much better place to carry on. Thank you, Carefree, for providing this amazing service, and thank you so much to everyone at the Elvetham Hotel.
Feb 26, 2026
Katie avatar
Katie
We went to celebrate Valentine’s Day, something we wouldn’t have been able to do without this break.
Feb 20, 2026
Nadine avatar
Nadine
These breaks bring rest to people who feel there is no rest; just the stepping away and being able to switch off and recharge is life-altering for a carer. These are small moments that give time to heal and come back feeling recharged and ready to take on another day. Thank you so much. Also have to say what a beautiful hotel this really was, and in a perfect location.
Feb 18, 2026

The impact of our partnership

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Impact
Sarah avatar
Sarah
The break was so helpful in giving me time to not think and also to catch up with my best friend of 45 years who I don’t see nearly enough. I very rarely have time for me and this break offered me that. I felt I had more energy than I’ve had for a long time when I got home.
Feb 16, 2026
Elizabeth avatar
Elizabeth
I have received 3 breaks in total from Carefree, including this one. The first carefree break was my first ever holiday on my own. Each break has increased my confidence. The first Carefree break, I ate pot noodles in the room. The 2nd break, my confidence increased to eating on my own in Kirkgate Market, this last break, I ate by myself in a restaurant. I can't thank you enough for these breaks and how much they mean to me.
Feb 14, 2026
Victoria avatar
Victoria
It was very much needed so I could reset myself, the staff at the hotel were lovely, thank you :)
Feb 13, 2026
Julie avatar
Julie
Stayed at Double Tree Hilton Bath for 1 night with a friend. The hotel was absolutely lovely, we had a superior twin, and all the staff were friendly. Breakfast was lovely. It gave me time to be myself again, and I relaxed and reconnected with the world. I feel able to not feel guilty about being away from my cared-for person. I cannot thank you enough for the chance of a break, and all the hotels that donate rooms.
Feb 9, 2026
Nicola avatar
Nicola
It was so lovely and freeing to be able to have a hot shower, fluffy bath towels and nice bedding, and I was able to sleep and have peace of mind. I didn't have to worry or put anyone's needs before my own for some time, and it felt wonderful.
Feb 7, 2026
Nicola avatar
Nicola
It was lovely to get a break with my husband when I knew that our daughter was looked after by a family member. The hotel was beautiful and the breakfast was superb
Feb 3, 2026
Lydia avatar
Lydia
I am very grateful for the break I had through Carefree. It was very much needed after a particularly tough week. Caring for both my parents is exhausting, and I was feeling on ‘the edge’. This break came at just the right time. It was so nice to have some quiet space to myself. I didn’t have to think of anyone other than myself. I paid for a late check-out and had a delicious breakfast in my room to extend my time of peace. What was also nice was that the hotel allowed me access to the gym and spa area after I checked out, so I spent a couple of hours in there before having to get my train home. All the staff at the hotel were friendly and helpful.
Jan 27, 2026
Joss avatar
Joss
The break was very important because it’s so rare for me to get away. It also helped with the relationship with my girlfriend because we never get away.
Jan 24, 2026
Shakhlo avatar
Shakhlo
Having a break from the person you care for is important, because you forget about the problems at least for one day and come home with a fresh mind and with more energy to go on. I enjoyed my break at the Hilton Cardiff, as the hotel staff were very friendly throughout my stay. Facilities are good, the staff are polite and helpful, and we were provided with everything we asked for.
Jan 21, 2026

The impact of our partnership

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Impact
Janet avatar
Janet
I was feeling very stressed caring for my husband. Following surgery, I hadn't been able to leave him for more than a few hours. I stayed at the Elvetham Hotel, wow, what can I say? I have never stayed somewhere so lovely with such kind staff and beautiful grounds; it was truly out of this world. We stayed in the main house, and we were upgraded; it was the nicest room I have ever stayed in. The staff were really nice, and the breakfast was delicious. I had a really relaxing couple of days and was able to come home feeling better able to cope with my caring role.
Jan 16, 2026
Kathy avatar
Kathy
The break gave me the opportunity to chill out and relax away from my caring responsibilities. I came home very much calmer and more able to cope going forward. The Elvetham hotel was a perfect place for respite, wonderful helpful staff and beautiful grounds. Everything was just perfect.
Jan 13, 2026
Sakina avatar
Sakina
I stayed at Gonville hotel in Cambridge. It was a very luxurious hotel. They were very accommodating even gave me a free room upgrade. The staff at the hotel were very kind and thoughtful. This break was amazing. I felt so refreshed afterwards. Thank you Carefree for the great opportunity.
Jan 10, 2026
Samantha avatar
Samantha
I got to spend quality time with my son and concentrate solely on him which is priceless.
Jan 9, 2026
Cathy avatar
Cathy
This break allowed me to have some time away from the person I care for without worrying about him. I was able to spend time on myself with a friend. The hotel was lovely and very accommodating we even got a room upgrade which was good. Needed this time to unwind and relax. Thank you.
Jan 7, 2026
Claire avatar
Claire
It meant a lot to me to be able to get away for a night. I could spend time without stress and worry and start to rebuild after a very difficult period. The hotel (the Hilton in Cardiff) was perfect, with everything I needed and lovely staff. Thank you to them and to Carefree for this break. I cannot thank you enough.
Jan 7, 2026
Juliet avatar
Juliet
The Queens Hotel reception staff were amazing, especially the male staff member. He told me he used to care for someone and completely understands. I felt valued and cared for — I haven’t felt like that for years. The hotel is beautiful, and my room was an upgrade with gorgeous furnishings and views.
Jan 6, 2026
Tina avatar
Tina
The hotel was lovely, and the staff struck the perfect balance between being attentive and letting us get on with what we wanted to do. Without this break, my husband and I would have had no time away together, and I feel our relationship is stronger for having time with no responsibilities other than to please ourselves. Because we are on a very tight budget, this kind of break would have been impossible. Thank you.
Jan 5, 2026
Gemma avatar
Gemma
As parents to two disabled children, we rarely get to just chat, laugh together, and listen to each other — we’re always on high alert caring for our children. Being able to connect and spend time just the two of us has really helped our relationship. The hotel room was amazing, and the staff were all wonderful.
Dec 27, 2025

The impact of our partnership

Curious about the difference we're making together? Click below to see the impressive numbers:

Impact
Sharleen avatar
Sharleen
It was very important for me to have some quality time without my cared for person. It helps me reset and reminds me to care for myself and take some needed time for me. The hotel was beautiful, in a perfect location for the centre which made it easy to get everywhere. The hotel staff could not have been more helpful. They were all very welcoming, friendly and accommodating. We will definitely return.
Dec 23, 2025
Kalvinder avatar
Kalvinder
I needed to have some ‘me’ time and also be with my husband, knowing we would be able to switch off, not worry about cost of hotel or anything to do with caring. It was lovely when we checked in with Dean at the hotel, he knew we were carers, thanked us for what we did and upgraded us to a lovely room, with complementary drinks. I was grateful for the fact that he appreciated the caring responsibilities, which was humbling to hear. Thank you all for this excellent opportunity and for making us feel valued xx
Dec 3, 2025
Edward avatar
Edward
This break provided an opportunity to spend a little time on myself and a chance to clear my mind briefly and was very beneficial. The hotel and staff were all excellent.
Dec 2, 2025
Yasmin avatar
Yasmin
I felt I could give myself some time to totally switch off. The hotel staff and venue was superb. Really appreciated the generous gesture.
Dec 2, 2025
Marilyn avatar
Marilyn
The break was well needed after a stressful few months. It was nice to take a friend and catch up, as we don’t normally have time, so to spend the day and night catching up was lovely and really needed. The hotel was lovely, the staff were great, and it had a fantastic location right next to the Winter Wonderland. Breakfast was great. Would definitely stay here again.
Nov 28, 2025
Amy avatar
Amy
Being able to do nothing was absolutely invaluable to me. I care for my son with complex needs and the caring never stops. Theres always something. Being able to read, knit and even have an afternoon nap was something that just doesn't happen otherwise. The staff at the hotel were all without exception really, really kind, friendly and their service was outstanding.
Nov 27, 2025
Marcia avatar
Marcia
My stay was a joy, it was peaceful and left me with an wonderful feeling of being appreciated and valued. On entry to the Winchester Hotel & Spa I was met with the joys of seasonal decoration. The front desk person Jess, greeted me, and as I had arrived an hour early she told me I could not book in until 3pm when my room would be ready and took my luggage (an overnight bag) to store until I checked in. Jess and the desk check in team gave me information on the local area, details on the hotel, its' spa, dining facilities and nearby town. I went for a short walk to the nearby Christmas Market before returning to check in. My guest room was clean and welcoming, and came with beverage and biscuit. My room was in easy access to the warm, welcoming spa. I visited the spa three time; once before my evening supper and in the morning prior to and after breakfast, before check out. It was such a wonderful experience the night before just resting on my bed watching TV and enjoying a scrumptious Indian butter chicken treat. It was sad leaving the magical world created by my stay at the Winchester Hotel & Spa. Getting back into my car and driving home I was ready to face my world, I am valued, relaxed yet energized and my sleep is positively impacted by my break. Thank you enormously
Nov 26, 2025
Malaika avatar
Malaika
My break was incredibly important to me as a carer because it gave me the chance to pause, breathe, and recentre myself. Caring is deeply rewarding, but it can also be emotionally and physically demanding, and having even a short moment away allowed me to return with more energy, clarity, and compassion. This time away made a real difference to my wellbeing. It reminded me that I deserve rest too, and that taking care of myself helps me continue caring for others with patience and love. I’d also like to say a huge thank you to the hotel and their team. I had a fantastic experience from start to finish — the staff were warm, attentive, and genuinely made me feel valued. The atmosphere was peaceful, the service was thoughtful, and everything was done with such care. It truly felt like a safe and restorative space, and I’m so grateful for it.
Nov 24, 2025
Dave avatar
Dave
It gave me a chance to relax, although I was still worried about my son while I was away I still had a lovely time
Nov 22, 2025

The impact of our partnership

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Impact
Kate avatar
Kate
This break saves me from complete burnout, without it I would have struggled over the next few months. The hotel was absolutely perfect, quiet, tranquil and the staff were so friendly and kind both before and during my stay.
Nov 19, 2025
Tugba avatar
Tugba
This break was important because it helped me step away from my busy routine and recharge. It made a real difference to my wellbeing. I’d also like to thank the hotel for the warm, friendly, and professional service. The room was very clean and comfortable, and the breakfast was excellent. It all made the stay even more enjoyable.
Nov 19, 2025
Dawn avatar
Dawn
This break was so needed. We were both exhausted and suffering with our mental health. We care for five people, two of whom cause us great anxiety. To visit this wonderful hotel in beautiful surroundings was like a breath of fresh air! Thank you so much for making this possible. We appreciated this time away so very much.
Nov 14, 2025
Olufunmi avatar
Olufunmi
It would not have occurred to me to take a break for myself if this service had not been introduced to me. I didn't realise how much I needed a time out until I took time off for myself. Now I feel refreshed and renewed. The Queen's Hotel were very hospitable, and I had a wonderful stay in the lovely Art Deco surroundings. Thank you.
Nov 12, 2025
Verity avatar
Verity
This break has been life changing. I feel so much better and refreshed. The hotel staff were amazing and the location was great. The staff went over and above to provide a great experience. I feel a lot better about my situation land caring role. I cannot thank you enough for arranging this break and what an amazing charity and opportunities for people to have a proper affordable break. I travelled and felt amazing and well rested. Thank you Carefree and Hilton Islington.
Nov 12, 2025
Olivia avatar
Olivia
On my behalf, I’d like to say a huge thank you for everything you’ve done for me. I really enjoyed Hilton Hotel; the staff were amazing. I had my best break for the first time in my life, and I’m so grateful. Thank you so much, everyone.
Nov 12, 2025
Colin avatar
Colin
Our stay at the Voco Hotel in Royal Terrace was wonderful. The staff were very friendly and helpful, and our room was extremely comfortable and much larger than expected. Overall, they made us feel very welcome, and I would not hesitate to recommend this hotel to friends and family. The location was fantastic — just a short walk to the shops. They even gave us a complimentary gym pass to visit the Nuffield Health gym nearby. Overall, we felt relaxed, refreshed, and much more able to take up our caring duties the following day. This was an absolutely fantastic break, and it did us the world of good. Thank you very much for making this possible.
Nov 11, 2025
Veronica avatar
Veronica
The break was really important to me; I felt able to be myself again and not just be classed as a carer. It gave me the freedom to relax and enjoy the moment and the things I like to do. The hotel was situated in an excellent location, right next to town and all the facilities it had to offer. The breakfast was excellent with lots of choice. The hotel staff were very friendly, helpful, and polite. A thoroughly enjoyable break all around.
Nov 11, 2025
Kelly avatar
Kelly
It was so lovely to be able to go away with my husband. Usually we take breaks separately, but this was the first time in years that we went away alone together. The hotel was stunning and so lovely. We had time to connect and talk about things that usually get missed in the day to day reality of our lives.
Nov 3, 2025

The impact of our partnership

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Impact
Sashia avatar
Sashia
I recently had the opportunity to stay at the DoubleTree Hilton Excel for an overnight break through Carefree, and it was truly wonderful. The hotel staff were warm and welcoming from the moment I arrived, and the food was delicious and reasonably priced. The bed was incredibly comfortable — I slept better than I have in a long time. This break was more important than I realised. As an unpaid caregiver, I often forget to take time for myself, and this stay gave me much-needed rest and TLC. Waking up refreshed, enjoying a fantastic breakfast (I think I had about six eggs!), and simply having a moment to breathe made such a positive difference. I am deeply grateful to Carefree for making this possible, and to DoubleTree Hilton Excel for creating such a relaxing and enjoyable experience. Thank you so much — it meant the world to me.
Oct 30, 2025
Claire avatar
Claire
The Carefree night away provides me with the opportunity to spend some precious time with one of my other children. It's wonderful to have a wee bit of luxury that hasn't been very expensive, as there's always a chance we'll have to cancel at the last minute, so normally we don't feel we can justify the expense. Thank you so much for making this possible.
Oct 28, 2025
Shafina avatar
Shafina
It was an amazing break and we were able to spend some time to ourselves. I had the best two days break away - it was really needed. I've not prioritised myself and having the time to relax was great without the worry. The Hilton Islington was great too and upgraded us to an executive room on check in. Would definitely recommend this hotel it was great!
Oct 22, 2025
Suzanne avatar
Suzanne
It meant so much to revisit a city I lived in previously and have many happy memories of. I was able to meet up with friends, and have really quality time to myself. I was really looked after at the hotel, the staff were all so friendly and lovely. The room was amazing and the breakfast was delicious.
Oct 21, 2025
Margaret avatar
Margaret
It was important as I needed a break from routine to recharge myself .
Oct 18, 2025
Georgia avatar
Georgia
Me and my sister both have children with extra needs, and our lives as carers are very busy, demanding, and relentless. Being able to share a night away together, free of our caring responsibilities, is more wonderful than I can describe. We cannot thank Carefree nor the participating hotels enough.
Oct 17, 2025
Helen avatar
Helen
Life was difficult before we left for the break and it got worse when we got back, so the break actually enabled me to cope with the situations. I don't know how I would have managed without that reset. Thank you
Oct 14, 2025
Joy avatar
Joy
It was my first time away on my own. I loved it. The hotel and staffs were amazing. Food was great. I enjoyed visiting the city of Bath. Location was great. Everything was near to the hotel so easy to move around.
Oct 8, 2025
Maureen avatar
Maureen
I was feeling mentally and physically exhausted after the 6 week summer break caring for my 2 severely mentally impaired sons. My partner insisted I took a night away from my responsibilities so I chose an overnight break with breakfast included. After returning I feel like a different ( younger and more vibrant ) version of myself!!
Oct 6, 2025

The impact of our partnership

Curious about the difference we're making together? Click below to see the impressive numbers:

Impact
Natalie avatar
Natalie
I decided to go alone and I benefitted from this. After check-in I went to my room, saw a lovely note and bar of chocolate on the bed and burst into tears. I just felt relieved, safe and cared for. I rested, walked, didn't do anything exciting but loved looking around the city. The hotel really couldn't do more for you. All the staff were just lovely and this helped me have such a lovely couple of days. I am so pleased I used the service. It has made me realise that I need more time for me. I am going to try and find that time even a small amount. Thank you so much. Great service and process from start to finish.
Oct 2, 2025
Linda avatar
Linda
The past year I have separated from my husband, which has made caring for my two autistic sons more of a challenge, making me feel stretched as their needs are very different. I am also struggling with my own mental health and anxiety. The break was welcomed and gave me time to recharge to better face life as it is right now. The Elvetham hotel is stunning with super kind and efficient staff, the grounds are beautiful, the bed was super comfy, and a delicious breakfast included Thank you so much for understanding the importance of carers.
Oct 1, 2025
Frank avatar
Frank
The break was important because we needed something to aim for as the weeks just passed by. We cannot praise the Gonville highly enough, a beautiful hotel, the room was lovely, and the staff excellent. Would love to return next year.
Oct 1, 2025
Edwina avatar
Edwina
I was really looking forward to my break, and had a great time. It was refreshing to be away from my usual cares and in a different place. The hotel staff were really kind to me, and made me very welcome. When I got home, I felt much better about my situation and the quality of my relationship with the person I care for was much improved. Thank you!
Sep 23, 2025
Denise avatar
Denise
I didn't realise it, but I needed time away to see the wood for the trees. Being away helped me see that a different approach is needed. The break made me feel a tad more human, an individual, but also helped me to see that I needed to look at the person I care for differently; they too need something different in their day or week – so something stimulating, be it art, etc., will be scheduled in. Time of rest and reflection. A joy taking things at a slower pace. Loved, loved, loved my time away; truly appreciated this treat. Thank you to all who made this possible.
Sep 22, 2025
Lisa avatar
Lisa
It gave me the incentive to book a break- I probably wouldn't have done this otherwise.
Sep 20, 2025
Saira avatar
Saira
My care break with Carefree at The Elvetham Hotel was truly life-changing. I have never taken a care break without my daughter before, and this was the first real time I’ve had away in 18 years. Having this opportunity meant more to me than words can say. From the moment I arrived, I felt cared for. Every single member of staff was amazing, so warm, attentive, and thoughtful. The hotel itself was gorgeous, and the grounds were absolutely beautiful. Breakfast was perfect, the pastries were such a treat, and even the scent of the hotel was unforgettable. On the manager’s recommendation, I also went to the spa at the Winchester Hotel after checking out, which turned it into a full two days of rest and relaxation. After so many years without a break, this was a gift I will never forget. I am so deeply thankful to Carefree and to The Elvetham Hotel for giving me this chance to rest, recharge, and feel valued. I will carry this experience with me for a long time, and I cannot wait to do it again.
Sep 18, 2025
Suad avatar
Suad
The break was really needed after a 6-week summer holiday and preparing the kids for school. I was overwhelmed and this break came just in the right time for relaxing and my mental health as well. The hotel and staff were so nice and friendly. The breakfast was amazing.
Sep 18, 2025
Nadia avatar
Nadia
Middle Eight Hotel was beautiful. I felt I was transported to another millennium. Never been to a hotel like that. The staff were lovely, the room was immaculate. It was a luxury to stay at Middle Eight. Thank you.
Sep 16, 2025

The impact of our partnership

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Impact
Remo avatar
Remo
The break made all the difference to me. The hotel was wonderful and the grounds were excellent. The time away allowed me to switch off and relax from my caring role.
Sep 15, 2025
David avatar
David
We are so grateful for this much needed break, it allowed me & my wife to recharge & spend time together. The hotel was in an ideal location, the staff were welcoming & attentive & we couldn’t fault our stay there. Thank you so much
Sep 12, 2025
Karen avatar
Karen
Break gave me two nights of amazing sleep. It was so nice to be pampered in the hotel and it was definitely a place that I would not have been able to afford myself. It’s allowed me to do things that I wouldn’t normally be able to do if I went away with my cared for.
Sep 10, 2025
Julie avatar
Julie
It was lovely to have a bit of time to myself and to leave everyday life behind for a night. I felt pampered thanks to the big room with a bath and the breakfast. A big thank you to the Queens Hotel for accommodating me.
Sep 9, 2025
Renato avatar
Renato
Big thanks to Carefree for giving me a much-needed break from my full-time caring duties! Even just one day away made such a difference - it felt like a breath of fresh air. The Queens Hotel was lovely: stylish old-school charm, a super comfy bed, and that buffet breakfast… amazing! Thanks again for making this happen - it meant the world to me!
Sep 3, 2025
Karen avatar
Karen
My husband and I loved our night away. To be honest, I felt a bit like a teenager running away from home 😂 We would never have done this, but because it was gifted to us, it seemed more justified. It took three people to cover 24 hours to make a night away possible, and I said I’d not do this again—but after having carried it through, it was so worth it. We loved every minute of having no pressure and actually choosing what to do with our time. Thank you very much. For us, this trip was invaluable.
Sep 3, 2025
Louise avatar
Louise
We were able to truly relax knowing that our person was being cared for and we could spend time connecting and enjoying one another's company in a stress free setting. The Gonville hotel was truly luxurious and the staff were wonderful. Lovely location close to everything.
Sep 2, 2025
Cristina avatar
Cristina
It's been so lovely to just not be needed for 24 hours and have headspace for thoughts other than those related to my role as a carer. And being able to do this in a beautiful, peaceful setting made all the difference. I had the longest breakfast as there was nowhere for me to be but there which was wonderful.
Sep 1, 2025
Katie avatar
Katie
The break was important for both myself and my husband to reconnect. Caring for 2 children with additional needs takes its toll physically and mentally and puts a strain on our relationship.
Aug 28, 2025

The impact of our partnership

Curious about the difference we're making together? Click below to see the impressive numbers:

Impact
Tina avatar
Tina
From the moment we arrived, we were treated with such care and looked after so well. Our room was an unexpected luxury, comfortable and quiet. We treated ourselves to dinner in the restaurant on both evenings, as we didn’t want to travel anywhere else, and both the food and staff were excellent. We felt so relaxed and enjoyed the simple things, such as walking in the hotel grounds, sitting in the afternoon sunshine, and learning about the history of the hotel. Thank you for the opportunity to get away from my caring duties. I am now feeling a bit less stressed, and even the tension pains in my neck and shoulder have eased.
Aug 27, 2025
Anita avatar
Anita
It’s very rare for me and my husband to get a complete break. Getting away together allowed us to connect with each other again and relax. Not being on constant alert all the time and just doing nothing but relax together gave us an incredible boost.
Aug 26, 2025
Samantha avatar
Samantha
Gave us some much needed respite, was amazing to be able to take some time out for us. meant we were more energized to cope with life when back. Gave us something to look forwards to. Hotel room was lovely.
Aug 26, 2025
Stephanie avatar
Stephanie
Being away was like being the person I used to be. I was able to take time for myself and try things that I hadn't done before using the hotel facilities. I managed to go on a couple of lovely walks too, something I don't get time for when at home. The breakfast at The Elvetham was fantastic and the grounds were beautiful. It was a lovely place to take a break.
Aug 25, 2025
Agnes avatar
Agnes
We had such a lovely relaxing time. The hotel staff couldn’t have been nicer and more attentive and the room was really comfortable. We were in a great location to explore central London and feel we really made the most of our stay .
Aug 23, 2025
Martin avatar
Martin
I suffer from anxiety and get stressed very easily, and I really find it hard to feel relaxed and settled. This is why I also have insomnia. Taking the break gave me something to look forward to, and I wanted to choose a setting that would give me the opportunity to just relax. I have not been away by myself for a break in a very long time and felt quite anxious beforehand, worrying that I might feel uncomfortable being on my own in a setting with lots of couples and families. However, I quickly forgot about that once I realised that it was an opportunity I should not take for granted, and I felt at ease once I arrived at the beautiful setting. I found some nice, quiet places to read and contemplate. The hotel I stayed at was wonderful and incredibly picturesque. It was clean and peaceful, with lots of delightful walks and scenery. The staff were highly accommodating, and the food—especially the breakfast—was very good indeed. I would like to thank the staff for their hospitality and would certainly like to return.
Aug 19, 2025
Laura avatar
Laura
Thank you so much for this much needed break! Bedtime is very difficult for us so it was good to get away for a good night's sleep! The hotel was absolutely lovely and the staff were so helpful and attentive. The stay was perfect. Thank you again, we are so grateful.
Aug 19, 2025
Ellen avatar
Ellen
I have been caring for almost 9 years. This is the first time I took a break with Carefree. It is also the first time I took a break alone. Normally I would stay with one of my children and grandchildren. Although it is always lovely to see them, I do not have any alone time to myself or being able to have a bath in a proper bathtub. Even though it was just one night, it was very relaxing as I got to soak in a bath with absolute peace and quiet. The hotel and the staff made sure my stay was very comfortable too. Thank you to the hotel. Thank you to everyone working hard behind the scenes of Carefree.
Aug 19, 2025
Carys-Ann avatar
Carys-Ann
It was lovely to have me time and swim in a pool without the children I care for. I had breakfast in peace without going without or eating while moving. I could sit by the pool and relax and have a bath and go straight into bed. I loved every minute ❤️
Aug 18, 2025

The impact of our partnership

Curious about the difference we're making together? Click below to see the impressive numbers:

Impact
Michelle avatar
Michelle
I was able to switch off from the everyday noise in my head of providing full-time care. I went with my husband and we were able to be ourselves without distractions. The Queens Hotel in Leeds was beautiful, even despite the current roadworks in the vicinity and we were very well looked after. Thank you.
Aug 18, 2025
Fiona avatar
Fiona
I had a lovely relaxing time away , a beautiful evening meal and a first class breakfast . It was lovely me and my husband to have some quality time away. Thank you so much for everything
Aug 18, 2025
Fionnuala avatar
Fionnuala
I have been under so much pressure recently and the break was so important in just taking some of that off my shoulders. It also gave me a much needed chance to reconnect with my son, without having to think about our caring responsibilities. I am so grateful to Carefree and to the hotel for giving us this vital timeout
Aug 18, 2025
Susan avatar
Susan
My break was important to me because I was able to switch off from caring duties and have fun with my best friend. It made a difference because I now feel recharged and ready for anything! The Elvetham Hotel was set in wonderful grounds that were lovingly tended by a wonderful team of gardeners. The staff at the hotel were professional, friendly, and very helpful. We felt very welcome and would love to stay again. The bar and restaurant were a definite highlight for us. The cocktails were superb, and the dinner was sublime. Thank you to you at Carefree and to the Elvetham for your hospitality.
Aug 13, 2025
Danielle avatar
Danielle
I took my 17-year-old daughter with me for a night away because we never get any time just the two of us, as I care for my son. My daughter is a great support, so I felt she needed the break as much as I did. We stayed in the Hilton in Belfast and the experience was fantastic. The staff were extremely helpful and friendly, and gave us some great recommendations for places to go for dinner. The breakfast was delicious, and after we took a stroll around the nearby St. George's market. It was great for us both to get a break, and this gift from Carefree has made me realise the importance of taking time for myself, which I always felt guilty for in the past. Thank you so much!
Aug 12, 2025
Danielle avatar
Danielle
It was so nice to get a full nights sleep
Aug 12, 2025
Anthony avatar
Anthony
I cannot thank you all enough. It was so good, I was welling up just before leaving the Middle Eight Hotel in London. This was because I was overwhelmed by the stay away and the break it gave me. It gave me a much-needed rest. I was able to fully charge my batteries again to enable me to continue in my caring role. It was such a welcome respite. The quality of the hotel was only bettered by the staff - I can only give them 10/10. They were all wonderful - so nice, pleasant and welcoming to me. SO clean there as well. So well run. Such lovely food. THANK YOU SO MUCH to all who made this possible. Please make sure the hotel sees this, and thank them from me.
Aug 12, 2025
Diane avatar
Diane
I took my daughter to a very nice local hotel, her brother is the child I care for. The hotel was absolutely amazing. We got a superior room with view. The staff were so friendly and the breakfast was lovely. Will definitely try and stay there again next year.
Aug 11, 2025
Cheri avatar
Cheri
My break was important as I was feeling burnt out. It has really helped me recharge my batteries and take time for myself. I would never have been able to afford it otherwise, and I’ve always wanted to visit London. I really did feel lighter when I returned home. I had a great time on my trip. The hotel, Middle Eight, was amazing — a beautiful hotel, very comfortable, with really lovely staff and a great breakfast. Thank you very much.
Aug 10, 2025

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Natalie avatar
Natalie
Breaks are important so I can focus on myself for once and come back to caring refreshed and positive. The constant demands of caring for a number of people with various needs is exhausting, especially when coupled with perimenopause. The small cost of the Carefree break meant I was able to spend more funds doing things to help my wellbeing—a massage and beauty treatment, eating well. The hotel was lovely, and the food there was great and good value for money. Thank you for the break. I’m looking forward to booking again next year.
Aug 9, 2025
Ann-Marie avatar
Ann-Marie
Thank you so much for my night away! It took us a long time to be able to afford the overnight care but this would have been impossible if we also had to pay for a hotel. I slept properly for the first time in years and had a lie in! This break meant so much and I'm so grateful that you offer it. Thank you!
Aug 6, 2025
Carlianne avatar
Carlianne
The break was really special. The hotel was beautiful and we were given an amazing room. Staff were very friendly and accommodating. Breakfast was lovely. 😀
Aug 5, 2025
Claire avatar
Claire
My break was important to me because I took a break outwith my everyday routine. It was nice to take a step outside everything and just enjoy my surroundings
Aug 2, 2025
Beverley avatar
Beverley
It has given us time for ourselves and thank you once again for this fantastic service to our offer. It enables us to get the needed rest to carry on caring for our lives one
Aug 1, 2025
Elizabeth avatar
Elizabeth
I had a wonderful much needed experience at this hotel and I just chilled out around Cambridge sitting/eating in the sun and walking around looking at arty venues. The nicest hotel that I have stayed in the UK. I chose it as it looked quite special ref the interior decoration etc. Prior to going I was nearly falling to pieces and this break revived me greatly. I had one free night but my break was of two halves with one friend on the first day and another on the second day (as 2nd friend booked an extra night to stay longer). Both these friends have children living in Cambridge. I invited them partly due to this Cambridge connection. On my second day we had the free ride in a Bentley car around some countryside and the city. I felt that Cambridge seemed more like a big town than a city (me coming from the rival city of dreaming spires lol). I would love to thank Gonville Hotel for letting me stay, very good friendly service, nice quiet bedroom and good choice of breakfast included. I would go back if possible.
Jun 27, 2025
Kerry avatar
Kerry
This break was a godsend. I was so run down, but after a break, I feel so recharged. Thank you!
Jun 25, 2025
Michelle avatar
Michelle
My eldest son and I took the break together, it was the first time we've had a chance to connect one-on-one for a very long time, as I'm always so busy caring for my husband. It was so refreshing to get away and not worry about what was happening at home, even if for just 24 hours. Thank you to Carefree and thank you to Voco Edinburgh for making this happen for us!
Jun 24, 2025
Kayleigh avatar
Kayleigh
Our break was important as we needed a little bit of respite and also time away as a couple. When we are looking after our disabled children, they both have complex needs, so it takes away any time we have as husband and wife. It helped us to have some peace to talk and relax. We were grateful to the hotel as they were accommodating and kind. We didn't feel any different from any other guest. We were asked to give £50 deposit which we weren't aware of previously, but they did return it after.
Jun 23, 2025

The impact of our partnership

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Ciara avatar
Ciara
I don't get respite, and even though this was very difficult to organise to get people to help care for one night. It was great, even to get to eat breakfast as it's hard to actually get to sit down and eat well. The hotel was lovely, and breakfast was amazing. Thank you so much for this break.
Jun 17, 2025
Sherikah avatar
Sherikah
The hotel experience was great and really helped me feel more connected with my partner as we don’t get to spend much time together. The staff were wonderful and very helpful, especially the breakfast team and we even had a member of staff (named Sagar) be so nice that he noticed only dietary restrictions and offered to bring me some extra bits of food from the kitchen. The location of the hotel was wonderful for us being able to get out and have some fun nearby. The bed in the hotel room was so comfortable and definitely helped me rest better and I am so grateful for the entire stay. After booking this break I found out I was pregnant and so things have been harder at home, but also in terms of looking after myself, so taking this break couldn’t have come at a better time. I returned home and have been able to give more to my mother who I care for, and I am so grateful for this opportunity from Carefree.
Jun 15, 2025
Annette avatar
Annette
Wonderful overnight stay at The Middle 8 Covent Garden. Instant room upgrade on check in. Breakfast was complimentary and the service was great. We paid for dinner in the restaurant although it is not obligatory. It was a very good thing for my mental health and hope to go away for a longer break next time
Jun 14, 2025
Rebecca avatar
Rebecca
I am so grateful to Carefree and the hotel for facilitating this break. Before it, I was isolated, anxious, and overwhelmed. I now feel recharged and energised. It has truly been transformational. I am so thankful. This is an incredible service and helps us carers be better carers and also better versions of ourselves, as we get the rest we need.
Jun 13, 2025
Jenny avatar
Jenny
I have been an unpaid carer for the last 9 years and I also work two days a week as a registered nurse. I do not meet the threshold for Carer's Allowance and, as a result, I feel utterly invisible and unappreciated outside of my family. The small gesture of a few days away via Carefree has made me feel extremely valued and reminded me that I am seen. That's what carers want – just to be seen, recognised, and valued. Many thanks.
Jun 13, 2025
Jannat avatar
Jannat
Had an amazing break which came at just the time I needed to after loosing my dad. Everything was perfect the hotel was amazing and location to getting about to see everything… thankyou so much x
Jun 12, 2025
Victoria avatar
Victoria
The break gave me breathing space & time for me to recharge & resume my caring responsibilities. Being a full time carer to 2 disabled children is exhausting & the break gives me time to reflect & look after me, so I can continue caring. There is no way I could afford the hotel without Carefree. I am very grateful. The hotel treated me with respect & I felt seen & valued, not just as a carer, but as a person. Society does not see us as working or in a full time job. We are often looked down upon. Thank you
Jun 10, 2025
Jane avatar
Jane
The room I'd been allocated was gorgeous, overlooking the manicured gardens at the back of the main house and countryside beyond. I dined in the main restaurant both evenings and the meals were excellent. I also did the 5km circular walk both mornings after a very hearty breakfast. It was clear to me that I needed some time away from my caring role because I found myself shedding tears on more than one occasion.
Jun 4, 2025
Heather avatar
Heather
This break enabled me to spend some time with my older child on her birthday when we normally would not be able to. It gave me some respite from my younger child who I care for. I feel a lot better now I have been away and have come home with a fresh mindset. The hotel was amazing as expected from a Hilton, what really stood out was the attentiveness of the staff.
Jun 3, 2025

The impact of our partnership

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Pamela avatar
Pamela
What a wonderful time we had away. My husband and I rarely get time to ourselves. As my daughter has gotten older her needs have become harder. It’s been great to have time away to eat a meal uninterrupted and to have quiet in the morning. Things we used to take for granted. Thanks.
Jun 3, 2025
Clare avatar
Clare
The break was amazing, and the hotel and staff were also amazing. I felt like me again, not a carer, just Clare again. I have forgotten who she is, and so lovely to be reminded who I am.
May 30, 2025
Ilakumari avatar
Ilakumari
Thanks to the hotel for providing a Carefree break. This was well well-deserved break. The hotel is really nice and clean. It made me feel comfortable and homely. The staff were really nice and caring. I recommend this hotel and would personally use it again.
May 23, 2025
Amelia avatar
Amelia
This was the first night away my husband and I have had together in over 14 years. It was a beautiful hotel in a fantastic location. We appreciate Carefree for making our stay possible.
May 20, 2025
Beverley avatar
Beverley
I would like to say a big thank you to Carefree and the hotel. I have come back feeling able to carry on with this very important role.
May 19, 2025
Elizabeth avatar
Elizabeth
I stayed at the Queens Hotel in Leeds again for my Carefree break. My very first break with Carefree was there last year, and it was so special to me that I chose to return this year. I've noticed that each trip has helped build my confidence. During my first visit, I mostly stayed in my hotel room aside from going shopping. But this year, I had the confidence to eat out on my own - something I hadn’t done before. Thank you so very much for making this possible.
May 18, 2025
Lisa avatar
Lisa
My partner and I have had a really tough couple of months based he was diagnosed with mouth cancer at the end of November and needed a big operation at the end of December. My father needed to be admitted into respite care because I was unable to care for him at home and carry on with my caring role in the capacity I was. Carefree provided a very welcome and much-needed break and we both were able to relax and recharge our batteries and feel very well looked after. The hotel was beautiful and the staff were absolutely fantastic. Thanks so much to everyone both at Carefree and Elvetham Hotel for making a real difference at a very difficult time for us.
May 14, 2025
Jade avatar
Jade
The Queens Hotel was gorgeous and our room was very luxurious. It was lush. We managed to spend time with each other as husband and wife, rather than as carers or parents and it was highly valued. We had a lovely time away at the end of a very challenging week.
May 12, 2025
Jocelyn avatar
Jocelyn
It’s important to take time for yourself as you can get caught up in everyday things and you forget about you. It helps your own mental health and it is ok for you to have a treat as well. The hotel was lovely and in a very good location. The staff were very attentive and nothing was too much trouble. Our room was amazing and we were definitely spoilt.
May 8, 2025

The impact of our partnership

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Impact
Deborah avatar
Deborah
It was a beautiful hotel in a wonderful location. I was able to relax, walk around the grounds in the fresh air, read, and eat meals without clock-watching or rushing. There were no time restrictions. I even managed to visit extended family nearby. Breakfast was included, and the food was wonderful. The peace and quiet were a joy. The hotel staff were helpful and friendly - I couldn’t have asked for more. Thank you for a refreshing two-day break. I am very grateful for the opportunity to de-stress and go back refreshed, ready to start again.
May 7, 2025
April avatar
April
The break was important as my mental well-being has been severely affected by the loss of my dad. This has resulted in me becoming my mum’s full time carer, whilst trying to hold down a full time job. I am trying to cope with her deterioration on a daily basis.
Apr 28, 2025
Anna avatar
Anna
It has been 14 years since my partner and I have had a break together. It was only 24 hours but we came back feeling rejuvenated, relaxed and re-connected. The Winchester Hotel and Spa was a fabulous place to go. The staff there were so welcoming, the spa was great and the food was delicious.
Apr 28, 2025
Jane avatar
Jane
Caring full time for any family member is very hard both physically and emotionally having this break away made me feel valued for all the things I had to give up mostly financially, emotionally and physically. My break has energised and given me hope to carry-on, hotel staff were wonderful and very kind and understanding doing the worthwhile job I do.
Apr 26, 2025
Anne avatar
Anne
I had a wonderful stay at the Gonville Hotel in Cambridge. It was relaxing and I felt like me again even if it was just for a little while. Having signed up to Carefree 5 years ago, I hadn't had a chance to get away until this year.
Apr 26, 2025
Nicola avatar
Nicola
A fantastic stay in a super luxurious hotel, felt totally spoiled which never happens. Wonderful staff, super friendly and helpful. I came back fully recharged and rested and ready for the challenges ahead!
Apr 22, 2025
Kym avatar
Kym
The hotel was absolutely beautiful and the service was wonderful, it was a really refreshing night away. Thank you to the hotel and the carefree team for a fabulous stay.
Apr 22, 2025
Jason avatar
Jason
We had a lovely break. Thank you so much. We would never have been able to afford such a beautiful hotel. It means so much to carers to be able to access this kind of support. A brilliant charity. Please thank the hotel for us, the stay, service, facilities, and breakfast were first class, and everyone was so lovely to us.
Apr 18, 2025